Headset Evolution

A telephone headset performs the functions of a telephone handset.

It lets you talk, and it lets you listen, but it's worn on your head rather than held in your hand.


Handsets are OK for brief conversations; but if you're "on the phone" for a long time, or you need your hands for other tasks, a headset is a much better choice.
 

How did headsets come about? Years ago, all telephone calls were routed through manual telephone exchanges. Calls were connected by an operator who used plug-in cables to physically patch lines together at a switchboard. Headsets made life easier for the operators, by enabling them to use both hands to to insert and remove plugs, and write down information about phone calls on billing tickets.
 

The hands-free format was very convenient, and headsets became common in TV studios, airplane cockpits, submarines, space ships, race cars, fast food restaurants, football stadiums, and everywhere else. They're attached to telephones, and lots of other things. Kids use them in school. Moms use them in malls.

How have headsets changed over the years? Headsets were originally heavy, bulky and uncomfortable. But advances in technology, including lighter and stronger materials, have enabled manufacturers to develop more comfortable, better-sounding headsets. The best of today's headsets are lightweight and comfortable, and sound as good as -- or better than -- a handset. Many recent headsets work without wires between your ear and your phone; and some let you roam hundreds of feet from your phone.